Customer support—be it one person at a small company or teams of people at multiple locations throughout the world representing a larger brand—is where “judgment day” occurs. A customer could be doing ...

As part of a three-article series, in this first one I will discuss using technology to support lesson creation and instruction. Subsequent articles will focus on using technology ...

Salesforce Inc.’s MuleSoft integration platform today announced support for a new event-driven application programming ...

Veterans complement the federal workforce as Army Civilians through their knowledge, dedication, and loyalty to the ...

Find out more about the plan of USCIS to recompete the Enterprise Infrastructure Operations and Support Services governmentwide acquisition contract.

Paris-based startup Siit SAS launched today with $5 million in funding to grow the adoption of its namesake service desk platform.

Government House announced on Friday that the U.S. Virgin Islands has reached a milestone in its pursuit of an integrated ...

Global reaction to the US election and a return to the White House of President Donald Trump has been mixed, although Ukraine ...

The 2024 US election will have a profound impact on global security, not least to Ukraine, which faces the prospect of an ...

This technology is set to transform aviation MRO processes through collaborative technological advancements between academia ...

Fact checkers and disinformation researchers are in the vanguard of the struggle to restore trust online. But they increasingly face politicized attacks.

SustainableIT.org joins global leaders at COP29 to forge a future of sustainable technology and responsible AI-on a mission to shape a resilient digital ecosystem, fostering innovations that support a ...